Case Study · UX / UI Design

YiCare Nursing Platform

— Brand & UI System from Scratch

An end-to-end platform for senior-care providers in Tier-1 Chinese cities, delivered

across a PC admin console and a WeChat Mini Program. Supports workflows from

order/service management to health monitoring and risk notifications.

Role:

Sole UI Designer

Platforms:

PC Admin + WeChat Mini Program

Users:

Admin · Caregivers · Seniors · Families

Scope:

Brand + UI + Design System + QA

Status:

Phase 1 dev complete · Rollout March 2026

My Role

My Role

I served as the sole UI Designer, working

closely with the PM and engineering team, and

owned the 0→1 visual design.

Scope

End-to-End Ownership (0→1 visual foundation + cross-platform UI delivery)

01

Brand & Visual Definition

Brand

Led logo design, color tokens, and typography standards.

02

Visual Exploration

Research

Ran competitive audits and built moodboards to define

two visual modes: core application UI and large-screen

data dashboard.

03

UI Design

Multi-platform

Produced high-fidelity UI for core workflows across the

PC admin console (management + dashboards) and the

WeChat Mini Program.

04

Design System & Handoff

Systems

Built and maintained a component library with states,

guidelines, and reusable patterns to ensure consistency

and scalable delivery.

05

Design QA

Quality

Partnered with engineering through implementation,

validating key states and layouts to achieve pixel-

accurate results.

Design Goals & Challenges

Design Goals

& Challenges

What the design

needed to achieve —

and what stood in the way.

Goal 01

Build Trust

Establish a professional,

calm, and reliable visual

identity aligned with

healthcare and senior-care

services.

01

Goal 02

Optimize readability and

interaction for older adults

with clear hierarchy, low

cognitive load, and

accessible patterns.

02

Ensure Senior-

friendly Usability

Goal 03

Create a scalable visual

language — from logo to

components — across the

PC admin console and the

WeChat Mini Program.

03

Achieve Cross-

platform

Consistency

Constraints

4 design pressures

C · 01

0→1 with Limited Inputs

The project started from wireframes only, with no existing

brand assets or UI standards; I had to define the logo,

color/tokens, typography, and component system from

scratch.

C · 02

Platform Compliance & Native UX

The Mini Program needed to comply with WeChat design

guidelines and interaction constraints to deliver a native

experience.

C · 03

Localization Expectations (China)

Users often expect a stronger "tech + premium" visual

signal than Western minimalist patterns; the design had

to balance perceived professionalism with usability.

C · 04

Density and Accessibility Tension

B-end workflows required high information density and

speed, while C-end experiences demanded larger type,

higher contrast, and reduced distractions — delivered

under one shared brand DNA.

These constraints shaped a 'Warm Tech with Trust' direction and two visual modes for different contexts.

Strategy · Market · Opportunity · Visual Direction

Strategy

Market + Opportunity

+ Visual Direction

Understanding the landscape before picking a direction — trust

(healthcare), efficiency (B-end operations), and care (C-end

seniors/families) from day one.

01

Why Visual Direction Comes Before UI

Most projects inherit a brand. This one didn't — I was handed wireframes and a product brief,

with no logo, no color, no visual precedent. That meant the visual direction wasn't decoration;

it was the product's first impression. Getting it wrong would mean rebuilding trust with every

screen. Getting it right meant the UI could carry the brand consistently from day one —

across staff dashboards, mobile toolboxes, and a senior-facing mini program.

02

Market Scan: What I Learned

From comparing senior-care/healthcare products across the US and China, I found:

US Products

US products tend to be minimalist and utilitarian —

clear but often visually restrained.

Residents

248

Active

231

Alerts

7

OK

OK

OK

9:41

●●●

Good morning,

Margaret

Today's vitals

72

bpm

98%

O₂

118

BP

某某市养老信息管理系统 v2.1

admin | 退出

×

▶ 首

老人档

护理记

费用管

系统设

您的位置:首页 > 老人档案管理 > 列表查询

【查询条件】

姓名:

性别:

请选择 ▼

状态:

请选择 ▼

查 询

重 置

新 增

导 出

姓名

性别

年龄

联系电话

操作

1

张大明

78

138****5566

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编辑

2

李淑芬

82

139****7788

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编辑

3

王建国

75

135****2233

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编辑

共 248 条记录,第 1/25 页

首页

上一页

1

2

下一页

智慧养老大数据可视化平台

2024-12-01 14:32:08

在院老人

248

▲ 3.2% 较上月

护理完成率

96.8%

▲ 1.4% 较上月

今日预警

7

▼ 2 较昨日

月度入住趋势

服务类型分布

248

入住

上门

日托

⚠ 实时预警

301室 · 张大明 心率异常

高危

205室 · 李淑芬 血压偏高

关注

China Market

China market expectations often favor a stronger

"tech + premium" signal; overly minimal UI can be

perceived as less professional.

03

Opportunity: A Clear Gap in China's Senior-care UX

Local competitors often fall into two extremes:

The Opportunity Gap: a product that balances modern technology with human warmth - without sacrificing usability.

Traditional medical UI

Conservative and dated

Trusted but low in perceived efficiency — feels

like legacy government software.

★ 养老管理系统

欢迎,管理员

▶ 档案管理

护理记录

费用管理

位置:首页 › 老人档案 › 查询

查询条件

姓名:

床位:

查询

重置

新增

序号

姓名

年龄

状态

操作

1

张大明

78

在院

查看|编辑

2

李淑芬

82

在院

查看|编辑

3

王建国

75

请假

查看|编辑

共248条 第1/25页

上页

1

下页

★ 老人信息录入

基本信息

* 姓名:

* 性别:

请选择 ▼

* 出生日期:

身份证号:

家庭住址:

健康信息

护理等级:

请选择 ▼

入住类型:

请选择 ▼

保 存

取 消

Pure "tech" UI

Modern and data-heavy

Powerful but cold and complex, which

increases friction for older adults.

智慧养老监控中心

LIVE · 14:32

在院

248

完成率

96%

预警

7

设备

32

入住趋势 · 近12月

服务分布

入住

上门

日托

⚠ 实时预警

301室 · 心率异常

高危

205室 · 血压偏高

关注

设备 · 健康监控

实时生命体征

心率

72 bpm

血压

118/76

血氧

98%

体温

36.8°C

在线设备

腕式心率仪 × 12

在线

床位感应器 × 8

在线

血压计 × 3

弱信号

04

Design Strategy: Warm Tech with Trust

I defined a visual direction that combines:

Professional, modern structure (layout,

hierarchy, data visualization) to build

credibility.

Human-centered details (readability,

reduced distractions, rounded shapes, softer

accents) to support senior-friendly usability.

Visual Direction

"Warm Tech with Trust"

Yicare智慧养老

关怀 · 信任

🔵

专业 · 现代 · 值得信赖

🤍

以人为本 · 减少干扰 · 易于使用

下载健康报告

With the direction defined, I translated it into two context-specific visual modes for B-end and C-end

experiences.

Visual Execution

Visual

Execution

Context-specific UI

under One Brand DNA

With the Warm Tech with Trust direction defined, I translated it into

experiences for two distinct user groups: B-end (admins/caregivers) and

C-end (seniors/families) — while keeping one consistent brand DNA

across platforms.

5.1 B-end

B-end Experience:

Efficiency, Professionalism, Consistency

Module A

Unified Brand Entry

across PC + Mobile

·

Decision:

Designed a consistent brand entry using a unified illustration and visual languageacross platforms.

·

Rationale:

Staff should feel instantly oriented and "in work mode" whether they log in from desktop or mobile.

·

Proof:

Cross-platform entry patterns reduced visual fragmentation and improved immediate recognition (validated in stakeholder reviews).

智能养老系统

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9:41

我已阅读并同意《用户使用协议》《隐私协议》

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欢迎使用颐居E护

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Unified brand entry — same visual DNA across PC and mobile, reinforcing trust and

familiarity from the first screen.

Module B

PC: Daily Operations

vs Professional

Monitoring

·

Decision:

Created two UI modes for distinct contexts:

  • Light mode for daily operations and data entry
  • Dark mode for immersive monitoring and large-screen display
  • These scenarios have different demands — long-session work requires

·

Rationale:

These scenarios have different demands — long-session work requires comfort, and clarity; monitoring requires high contrast and rapid scanning.

·

Proof:

The dual-mode approach enabled clearer task-fit and reduced cognitive overload in each context (reinforced by client/PM feedback).

信息管理

数据大屏

你好 👋

陈南栀

Yicare

工作台

老人档案管理

社区信息

商家管理

设备数据记录

商城管理

财务结算记录

账号管理

审批记录

操作记录

社区

老人姓名

第一联系人

年龄范围

-

性别

标签

分组

电话号码

重置

搜索

新建

批量导入

批量导出

编辑列

所属社区

老人名字

电话号码

民族

年龄

地址

第一联系人

操作

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

夕阳红慈祥社区

陈南栀

15920034817

汉族

73

江苏省南京市秦淮区天府五街 200 号菁蓉汇

李抗美

管理

删除

共 101 项数据

20 条/页

1

2

3

4

5

11

跳至

11

/20 页

Light mode — 信息管理: daily operations, data entry, long-session comfort.

数据大屏

信息管理

颐居E护

XX社区养老数字化监管平台

老人性别比例

总计

34268人

性别女

11134人

性别男

23134人

老人年龄范围

xx-xx

36%

xx-xx

23%

xx-xx

17%

xx-xx

15%

xx-xx

12%

老人监护人关联

服务订单(月)

在线设备

1234

昨日 5

离线设备

6

昨日 5

警报列表

志愿者任务数量(月)

日交易额/日订单量

类型1

类型2

类型3

类型4

类型5

类型6

警报类型统计

0

40

20

60

80

100

200

类型

时间

姓名

心率过快

13:11:21 09/08/2024

王明明

跌倒警告

13:11:21 09/08/2024

王明明

血压过高

13:11:21 09/08/2024

王明明

血压过高

13:11:21 09/08/2024

王明明

跌倒警告

13:11:21 09/08/2024

王明明

心率过快

13:11:21 09/08/2024

王明明

5

10

15

25

30

20

25/07/2025

100

top1

社区1

188

top2

社区2

138

top3

社区3

120

top4

社区4

88

top5

社区5

36

top6

社区6

14

0

200

400

600

800

1000

数量

81%

新增比例

0

数量/日期

200

400

600

800

1000

数量

老人数量

1234

昨日 3

社区数量

6

昨日 1

商家数量

45

昨日 2

1栋-1单元

人数:40

老人分布:60%

Dark mode — 数据大屏: monitoring and data readability at a glance.

Two modes, one system: light for long-session operations; dark for monitoring and data readability.

Module C

Mobile (Staff):

Task-driven Toolbox

·

Decision:

Designed the mobile home as a task-oriented toolbox with clear cards and priority actions.

·

Rationale:

Mobile usage is often time-sensitive and on-the-go; the UI must optimize speed and reduce steps.

·

Proof:

Clear card hierarchy and action grouping improved scannability and operational efficiency (validated during team reviews).

首页

9:41

老人信息

活动管理

我的排单

评价记录

首页

8

待办

我的

服务中

李勇强

XXX社区

手机号码:134****1234

设备1

85%

2

今日待完成

1

已完成

王丽华

王丽华

王丽华

王丽华

王丽华

血压过高

血压过高

跌倒警报

脉搏过快

脉搏过快

2分钟前

2分钟前

2分钟前

2分钟前

2分钟前

已处理

已处理

已处理

已处理

已处理

Task-first mobile IA: key actions surfaced for

quick on-the-go execution.

Task-first mobile IA — key actions surfaced for quick, on-the-go execution.

5.2 C-end

C-end Experience:

Trust, Simplicity, Care

Module D

Two C-end Contexts:

"Get things done"

vs "Browse services"

·

Decision:

Designed adaptive UI density depending on user intent:

  • Form mode: minimal, high-contrast, distraction-free
  • Service browsing: warmer, richer, more reassuring atmosphere

·

Rationale:

Seniors need maximum clarity when completing tasks, while browsing benefits from friendly, confidence-building content presentation.

·

Proof:

This separation balanced accessibility and perceived quality without compromising usability

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商城

IC卡管理

信息维护

警报记录

王丽华

王丽华

张伟

李明

血压过高

血压过高

跌倒警报

脉搏过快

2分钟前

2分钟前

2分钟前

所有

脉搏

血压警报

跌倒

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Adaptive density: minimal for completion;

richer for discovery — both optimized for

senior-friendly clarity.

Adaptive density — minimal for task completion; richer for discovery. Both optimized

for senior-friendly clarity.

Two experiences, one system. Behind every B-end table and C-end card lived a shared set of decisions

— tokens, components, rules. Here's how that system was built.

Design System

Design

System

One shared DNA,

Scenario Extensions

Maintaining brand consistency across PC admin, WeChat Mini Program,

and data dashboard — without forcing a one-size-fits-all UI.

Challenge

This project spanned PC + mobile and two distinct experiences: B-end (professional, dense) and C-end (senior-

friendly, calm). The key challenge was maintaining brand consistency and maintainability without forcing a one-

size-fits-all UI.

System

Approach

Instead of building a generic system, I established a Core Shared + Context Extensions

model:

Core Shared DNA

Universal Foundation

·

Logo & primary brand color

·

Typography principles

·

Spacing system

·

Base components

Context Extensions

Scenario-specific Layers

Dark theme

·

— large-screen monitoring & data

viz

C-end accessibility rules

·

— larger type,

contrast, reduced distractions

Outcome 01

Color Tokens & Semantic System

Light Mode

Primitive · Semantic · Component

Primary / Secondary / Neutral — 10-step tonal scales

Blue · Primary

brand

interactive

bg / tint

default

hover → pressed

Semantic States

Primary

Danger

Warning

Success

Neutral

surface

border

text-soft

text

navy

Tokens defined as reusable 3-layer system — primitives → semantic

roles → component-level aliases.

Dark Mode

Data Visualization Palette — dedicated, not inverted

大屏专属

Data Viz · Semantic

Info

Safe

Warn

Alert

Cat 5

Cat 6

Tonal Scales · 10-step

Brown

Orange

Violet

Blue

Dedicated dark palette — not a simple inversion. Ensures legibility on

deep backgrounds for monitoring contexts.

Outcome 02

Typography Strategy across Platforms

PC · B-end

阿里巴巴普惠体 3.0

Modern · friendly · commercial safe

Aa 你好

Mobile · B/C-end

PingFang SC / Noto Sans

System fonts · full character support

Aa 你好

C-end · Care Mode

×1.4 Senior Scale

AA contrast · reduced distractions

Aa 你好

Type Scale · Standard vs Care Mode

Standard

Care Mode

H1

智慧养老平台

智慧养老平台

18px / 27

25px /

37.5

1.4×

H2

护理记录管理

护理记录管理

16px / 24

22.5px /

34

1.4×

Body

老人档案 · 健康监控系统

老人档案 · 健康监控系统

14px / 21

20px /

30

1.4×

500

wt

Outcome 03

Component Library · Full State Coverage

Scope

Inputs

Buttons

Selects

Tags / Badges

Alerts

Tables

Navigation

Modals

atomic → composite

Filled

标题

填充关键词

Helper Text

Default

标题

填充关键词

Helper Text

Hover

标题

填充关键词

辅助提示

Focus

标题

填充关键词

辅助提示

Disabled

标题

填充关键词

辅助提示

Validation

标题

填充关键词

辅助提示

Component Library

Built as a single source of truth — atomic to

composite. Complete interactive states reduce

engineering guesswork, especially critical for form-

heavy B-end workflows.

6 States per component

Default

Hover

Focus

Filled

Disabled

Error

Impact

What this

system enabled

"

This system enabled scalable delivery across platforms, reduced ambiguity during

handoff, and supported Phase 2 development using the same foundations.

Outcome & Impact

What shipped,

what it changed

Outcome

& Impact

Phase 1 development completed — client rollout scheduled for March

2026.

What

Shipped

62

screens

PC Admin

96 QA checkpoints · 3

rounds

120

screens

WeChat Mini

152 QA checkpoints · 3

rounds

2

platforms

Delivered

+ Data dashboard (dark

mode)

1

system

Shared DNA

Tokens · components ·

guidelines

System Assets · Design System Deliverables

Design tokens

Color (primary/neutral/semantic), typography, spacing,

radius, shadows

Tonal scales & semantic mapping

Hover/focus/disabled/background + dark-theme

mapping for dashboards

Component library

Buttons, inputs, selects, tables, dialogs, navigation, alerts

— full state coverage

Handoff package

Naming conventions, usage guidelines, and QA checklist

for engineering

Validated

Outcomes

Client validation

Positive feedback on the clarity of the data dashboard and the senior-friendly C-end

experience during stakeholder reviews.

Implementation accuracy

Higher implementation accuracy: structured

QA checkpoints helped align implementation with design intent across platforms.

Reduced handoff ambiguity

State-complete components and standardized tokens improved consistency during

development, reducing back-and-forth.

Phase 2 foundation

The team initiated Phase 2 planning and is

building on the same system — I continue to support new UI design on this foundation.

Learnings

& Reflection

What I'd carry

into the next project

Learning 01

Design Must Adapt to

Users & Contexts

This project reinforced that a single UI logic does not fit all contexts.

PC Admin · B-end

Optimized for efficiency and information

density — tables, forms, long-session comfort.

C-end · Seniors/Families

Prioritized empathy and accessibility — larger

type, higher contrast, reduced distractions,

clearer feedback.

What I'll carry forward: building context-specific UI modes under one consistent system — not

one-size-fits-all, but one DNA with intentional extensions.

Learning 02

The Real "User" of a

Design System is

Engineering

During collaboration, I learned that a design system's value is not only visual completeness — but clarity

in documentation and naming. Ambiguous specs create friction in handoff.

Actions taken · Phase 2

Improved component naming conventions and usage guidelines

Strengthened handoff documentation for key form components and states

Continued development using the established system as the single source of truth

Evidence: The team is implementing Phase 2 features based on the same guidelines and

component patterns — the system is proving its extensibility.

Design is a series of bets — this project taught me to make

them legible, for the user, for engineering, and for whoever

inherits the system next.

YiCare · 2025–2026

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